Delivery

Shipping terms

 

Terms of delivery:

The delivery of the ordered goods is effected 3 ‑ 4 business days after receipt of payment.

 

Forwarding charges:

 

Worldwide shipping - Deutsche Post - insured 6,20 €
Worldwide up to 500 g. Shipment history documented. Insured up to 25 €.

Europe - DHL - up to 1 kg - insured - 10,00 € 
Europe up to 1 kg. Transmission history. Insured up to 500,00 €.

Europe - DHL - up to 2 kg - insured - 15,00 €
Europe up to 1 kg. Transmission history. Insured up to 500,00 €.

non Europe - DHL - up to 1 kg - insured - 13,00 €
non Europe up to 1 kg. Transmission history. Insured up to 500,00 €.

non Europe - DHL - up to 2 kg - insured - 18,00 €
non Europe up to 2 kg. Transmission history. Insured up to 500,00 €.

In the case of deviating recipient countries, please contact us by e-mail

 

 

Damages in transit:

Important: We should be notified about damages due to rough handling in transit immediately after receipt of the consignment, 24 hours after receipt at the latest because otherwise we cannot accept any liability of adjustment.

 

Right of withdrawal

You can withdraw from this contract within 14 days after the goods have been received by the intended recipient. We ask you to provide an explanation in writing or by telephone. We accept only returns of unused goods, without any traces of use.

Please return the goods to following address:

Stoma na und
-Return-
Villinger Straße 12/1
71522 Backnang

Germany

Details in our terms and conditions which can be found in the footer of the homepage!